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March 28, 2007

Video blog : Solving small problems quickly saves a whole lot of trouble

By Bruce Tulgan - Instead of avoiding small problems and hoping they’ll solve themselves...bite the bullet and deal with them as they come up.


You’ll avoid disaster, save time, and you and your business will benefit.

See the video on Penelope Trunks Blog

Some managers actually thrive on big problems. They may think that it shows how great they are at Crisis Management. I wonder how many of them realise that they might have created the monster themselves?


The flip side of this is that when things start going smoothly, because as a good manager you do deal with issues as soon as possible, well... nobody notices! It's expected. I guess I should do a post about how a good manager should always remember to leave their ego at the door.

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